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 Visitors Assistants    




We are a custom-tailored concierge service to help medical tourists feel comfortable when visiting Porto Alegre. We provide convenient, pleasant and cost-effective services as mentioned below:
  • Meet and greet arriving customer at the airport
  • Private transportation to the hotel
  • Pre-arrange hotel check-in
  • Private transportation to-and-from doctor consultation
  • Private transportation to-and-from medical procedure
  • Interpretation assistance at hospital or clinic if needed
  • Provide communication assistance, such as cell phone or 24 hour contact number
  • Check on recuperating patient daily once procedure is performed
  • Provide emotional support if necessary during visit
  • Assist with local tour and excursion arrangements
  • Provide information about local dining, shopping, and pampering facilities
  • Provide information about local culture and customs of destination
  • Assure that customer is comfortable and content at all times
  • Deliver customer to airport for departure
  • Assist customer with baggage check-in upon departure
  • Arrange for Airport medical assistance upon departure if necessary
  • 1/2 day city tour of Porto Alegre
DOES NOT INCLUDE:

Trips outside the City of Porto Alegre to areas such as Gravatai, Canoas, Guaiba, Gramado and beaches. Also, long-distance phone calls, van rentals for oversize luggage, and legal papers are not included in this package.
 
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