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 Destination Program Managers    

Our Destination Program Managers (DPMs) are available to assist you in your destination country.
Please review the following list of DPM Responsibilities: 

  • Meet and greet arriving customer at the airport
  • Private transportation to the hotel
  • Pre-arrange hotel check-in
  • Private transportation to-and-from doctor consultation
  • Private transportation to-and-from medical procedure
  • Interpretation assistance at hospital or clinic if needed
  • Provide communication assistance, such as cell phone or 24 hour contact number
  • Check on recuperating patient daily once procedure is performed
  • Provide emotional support if necessary during visit
  • Assist with local tour and excursion arrangements
  • Provide information about local dining, shopping, and pampering facilities
  • Provide information about local culture and customs of destination
  • Assure that customer is comfortable and content at all times
  • Deliver customer to airport for departure
  • Assist customer with baggage check-in upon departure
  • Arrange for Airport medical assistance upon departure if necessary

Destination Program Managers

For more information, please click on the Destination Program Manager representing your chosen destination:

Visitors Assistants / Porto Alegre


Ares International Services
/ San Jose


LifeSmile / New Delhi & Mumbai


Azzecon Concierge Services / Kuala Lumpur

Becky Rich / Penang

Hi, my name is Becky Rich.

My husband, Marvin, and I, formerly lived in Snoqualmie, WA. 

We are Americans now retired here in Penang, Malaysia.on a "Malaysia, My Second Home" program, which enables us to have an extended visa. We really enjoy our retirement here and keep busy volunteering at the Penang Adventist Hospital, as well as greeting and developing friendships with guests from MedRetreat who come here for surgery.

There are no strangers in my life, only people I have not had the opportunity to get to know yet, so I look forward to getting to know you...


Surgeon & Safari / Johannesburg & Cape Town



Biz Envoy

Thai Tour Guide / Bangkok


Acibadem Patient Assistance / Istanbul

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